What These Terms Actually Cover
Your tr11 account is governed by these terms from the moment you complete registration. They apply to every session, every transaction and every support interaction you have with us. When you fund your account using Touch 'n Go eWallet, Boost or GrabPay, the transaction is processed
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under both our payment rules and the policies of the payment provider you choose — so keep both in mind. We do not accept accounts opened by anyone whose use of the platform would be restricted under the laws of their location; it is your responsibility
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to confirm that access is permitted where you are. Deposits clear once they appear in your account wallet; until then, funds remain with the payment provider. We may ask you to verify your account identity before processing a withdrawal — this typically means uploading a document
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that matches the name on your registered wallet. Any attempt to open duplicate accounts, exploit system errors or manipulate promotional conditions will result in account suspension. These terms can be updated; when we make a material change, we will post a notice inside your account dashboard.
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Continuing to use tr11 after that notice is posted means you accept the revised terms. If any part of these terms conflicts with a specific promotion's rules, the promotion rules apply to that promotion only.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.